Delivery-as-a-service with Sacha Michaud (Glovo) and Charity Safford (UberEats)

Uber Eats

• Uber Eats prioritized growth over profitability, resulting in a loss of $3 per order in the summer of 2022.
• Uber Eats is piloting dark kitchens in Europe and using data to select restaurants, viewing dark kitchens as crucial for profitability.
• The company is considering launching its own brand products in partnership with existing partners.

Glovo

• Glovo focuses on entering markets where it can be a leader or co-leader, leading to exits from highly competitive markets like Egypt and Chile.
• Glovo uses tracking and algorithms to optimize orders and earnings for riders, offering incentives for both part-time and full-time riders.
• The company encourages employees to experience the delivery process firsthand to gain insights and improve the service.
• Glovo is excited about the potential of drone delivery and its ability to expand the delivery radius.
• Glovo supports collective bargaining rights for gig workers and believes in maintaining flexibility while ensuring social rights.