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146. Self-Talk Refresh: Change Your Internal Dialogue to Communicate Better with Others | Think...

Media & Communication11 Jun 20244 min summaryFrom Stanford Graduate School of Business
146. Self-Talk Refresh: Change Your Internal Dialogue to Communicate Better with Others | Think...
Stanford Graduate School of Business
YouTube

Introduction 0s

  • Jenny Tates, a clinical psychologist and assistant clinical professor in Psychiatry at UCLA, will discuss stress management.

Understanding the Stress Cycle 51s

  • Stress can be multiplied by negative thinking and physical responses.
  • People often get lost in negative thoughts, experience physical stress responses, and then act emotionally or avoid the situation.
  • For example, thinking a task is too much can lead to feeling overwhelmed and avoiding the task.

Practical Tips for Managing Stress 2m38s

  • Being mindful of how our actions can escalate stress allows us to find ways to make things easier for ourselves.
  • Anxiety spirals can be managed using various tools and techniques.
  • Tools for resetting the mind, body, and behavior can be helpful in managing stress.
  • We have three states of mind: emotion mind, reasonable mind, and wise mind.
  • Emotion mind is driven by feelings, while wise mind is where our head and heart overlap.
  • Catching ourselves in emotion mind and changing our relationship with our thoughts can be helpful.
  • A playful way to amplify this is to sing unwanted thoughts to an upbeat tune.
  • Relaxing our facial expression can create a landscape for more acceptance.
  • Slightly raising the upper corners of our lips can help us feel less judgmental and less rebellious against what is.
  • Opposite action or approaching what we want to avoid can be a helpful behavior reset.
  • When stressed, we tend to do things that make us more stressed.
  • Thinking about what we would do if we were feeling differently and taking one step forward can help us manage stress.

Addressing Overthinking and Rumination 5m50s

  • Overthinking and rumination can perpetuate negative emotions and behaviors.
  • Awareness of beliefs about overthinking is crucial for motivation to change.
  • Overthinking often stems from attempts to manage emotions.
  • Journaling about deep feelings for 20 minutes daily for 3 days can significantly reduce depression.
  • Constructive processing of emotions is more effective than casual thinking.
  • Many thoughts are unnecessary noise.
  • Schedule a specific "rumination time" to limit overthinking.
  • Practice mindfulness and meditation to focus on the present moment.
  • Engage in physical activities to distract the mind and release tension.
  • Seek professional help if overthinking severely impacts daily life.

Swapping "Why" for "How" 8m45s

  • Instead of ruminating on "why" something happened, focus on "how" to move forward.
  • This shift in perspective creates a sense of agency and empowerment.
  • It allows for problem-solving and the creation of a positive future.

Communicating Empathy 10m56s

  • Effective communication involves showing empathy and making others feel seen and heard.
  • The acronym "GIVE" can help individuals communicate empathy:
    • Gentle: Be respectful and kind in your communication.
    • Interested: Show genuine interest in the other person and their experiences.
    • Validate: Acknowledge and understand the other person's feelings.
    • Easy manner: Be approachable and easy to talk to.

The Final Three Questions 12m58s

  • Smiling and being easygoing are more effective in connecting with people than trying to be witty or impressive.
  • Channeling Mr. Rogers' approach of respect, curiosity, and connection can help reduce anxiety in everyday communication.
  • Validating others is more fulfilling than seeking validation or trying to prove intelligence.
  • Emotions come in waves, and reminding oneself of this can help manage stress.
  • Radical acceptance of the present moment, without resisting change, can also help reduce stress.
  • A positive view of one's ability to manage stress can have a contagious effect on others, creating a positive ripple effect.
  • Sharon Salzberg is an admired communicator for her ability to share profound ideas in simple and memorable ways.
  • Despite her initial fear of public speaking, she overcame it and became a leading mindfulness teacher.
  • Her use of storytelling makes her teachings relatable and impactful.
  • A successful communication recipe includes having an agenda, being clear, and actively listening.
  • Losing track of the agenda or not listening attentively can hinder effective communication.

Conclusion 17m33s

  • An agenda is key to avoid trivial conversations and gossip.
  • Being present and multitasking are important for good communication.
  • Articulating empathy makes people feel seen and valued.
  • Jenny's insights, acronyms, and personal qualities are commendable.
  • The podcast provides practical guidance based on experience and research.
  • Listen to episodes 69 and 122 for more on stress and speaking anxiety.
  • Find the podcast on YouTube, wherever you get your podcasts, LinkedIn, and Instagram.
  • Subscribe, rate, and check out fastercompany.com for deep dive videos, English language learning content, and the newsletter.
  • Stanford Executive Education offers opportunities to refine approaches and stay ahead in the ever-changing landscape.
  • Join on-campus SE Suite programs at the Stanford Graduate School of Business this summer.
  • Enrich perspectives, amplify effectiveness, and shape the future with conviction.
  • Apply today at grow.stanford.edu/SLC-suite.
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