What can monday.com’s AI agents do?

The AI agents can carry out work such as drafting campaigns, qualifying leads, and closing support tickets. The user sets the goal, and the agent does the work, which makes the system more about delegated execution than manual task management.

How does monday.com connect with other AI tools?

The platform has one-click connectors to Claude, ChatGPT, Copilot, and Gemini. These integrations let the agents work with external AI tools while staying inside monday.com’s existing platform setup.

How does monday.com handle permissions and security for AI agents?

The agents run inside the platform’s existing permissions and security model. They only see what they are allowed to access, so their actions are constrained by the same access rules already in place for users.

Why is monday.com’s AI shift significant for the work OS category?

The summary says this change reflects a broader shift toward AI in the work OS category. It also notes that monday.com’s repositioning is one of the biggest moves in that category, alongside a similar shift seen at Capterra over the last year.

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Key points

Monday.com has made the biggest change in its 14-year history by rebuilding the platform around native AI agents and calling itself an AI work platform.
The AI agents can draft campaigns, qualify leads, close support tickets, and handle other tasks when the user sets the goal.
The platform offers one-click connectors to AI tools like Claude, ChatGPT, Copilot, and Gemini.
The agents run inside existing permissions and security, so they only see what they are allowed to access.
The shift reflects a broader move toward AI in the work OS category, and monday.com's repositioning is described as one of the biggest in that category.
The video also points viewers to the toolfinder.com newsletter or the channel for updates.

Monday.com has made the biggest change in its 14-year history by rebuilding the whole platform around native AI agents, and is now calling itself an AI work platform 10s.
The AI agents on the platform can perform various tasks such as drafting campaigns, qualifying leads, closing support tickets, and more, with the user setting the goal and the agent doing the work 42s.
The platform has one-click connectors to AI tools like Claude, ChatGPT, Copilot, and Gemini, and the agents run inside existing permissions and security, only seeing what they are allowed to 1m6s.
This change is part of a larger shift towards AI in the work OS category, with Capterra also experiencing a significant shift in the last year, and monday.com's repositioning being one of the biggest in the category 1m42s.
Users can stay updated on the latest news and developments by joining the newsletter at toolfinder.com or subscribing to the channel 2m6s.

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Monday.com is rebuilding its platform around native AI agents and repositioning itself as an AI work platform. The summary describes this as the biggest change in the company’s 14-year history, with the platform shifting from a traditional work OS toward AI-driven task execution.